Frequently asked questions

What is your return policy?

Standard items are eligible for return within 30 days of the delivery date, provided they are in their original condition.

Please note that personalized items (such as those with custom names or text added at your request), unless defective or damaged upon arrival, are not eligible for return or exchange.

For detailed instructions on how to initiate a return, please refer to our full Return Policy available on our website.

How long will it take to receive my order?

Orders typically take 4-7 business days, though many customers find their orders arrive sooner. Please note that these are estimates and actual shipping times may vary depending on your location and current shipping carrier volumes.

Do you offer expedited shipping?

We offer two shipping options:

Express Shipping: Estimated delivery within 2-3 business days after processing.
Standard Shipping: Estimated delivery within 3-5 business days after processing.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package.

Do you ship internationally?

No, at this time we only ship to addresses within the United States.